Last updated: [25/3/2026]
Welcome to LUMORA-VIP. By using our website, you agree to the following terms and conditions.
1. General
You confirm that you are at least 18 years old or have parental consent.
We reserve the right to update these terms at any time.
2. Orders & Payment
- All orders must be fully paid before production begins
- Prices are listed in [MYR] and may change without notice
- We reserve the right to refuse or cancel any order
3. Photobook Production
- Customers are responsible for ensuring uploaded photos are correct
- We are not responsible for low-quality images, typos, or design mistakes submitted by customers
- Colors may slightly vary due to printing differences
4. Production & Delivery Time
- Production and delivery times are estimates only
- Delays may occur due to holidays or courier issues
5. Refunds & Returns
- Due to the customized nature of photobooks, all sales are final
- Refunds are only provided for defective or damaged products
- Customers must contact us within [X days] of receiving the product
6. Uploaded Content
By uploading content, you confirm that:
- You own the rights to the images or have permission to use them
- The content does not violate any laws or third-party rights
We reserve the right to reject inappropriate content.
7. Intellectual Property
All website content (including design, text, and logos) belongs to LUMORA-VIP and may not be used without permission.
8. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Loss of data or images
- Delays caused by third-party services
9. Governing Law
These terms are governed by the laws of Malaysia.
For inquiries, contact:
📧 lumoravip123@gmail.com